Frequently Asked Questions


Welcome to the Aurévé Help Desk.
Here you’ll find answers to some of our most commonly asked questions.

 

Ordering & Payment


  • What payment methods do you accept?
  • Could I modify or cancel an order after placing it?


Shipping & Delivery


  • How long does shipping take?
  • Do you offer international shipping?


Returns & Exchanges


  • What is your return policy?
  • How do I initiate an exchange?


Account & Rewards


  • Do I need an account to order?
  • How exactly does your rewards program work?


Still have a question? Reach out to our support team — we’re here for you.


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