Terms of Service

Terms of Service

Please read these Terms of Service carefully before accessing or using our website. This Terms of Service (“Terms” or “Agreement”) governs your use of the Aurévé Inc. website & the purchase of any products from our online store. By visiting our site and/or purchasing something from us, you engage in our “Service” & agree to be bound by the following terms & conditions, including any additional terms, conditions, or policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and content contributors . If you do not agree to all the terms & conditions of this Agreement, then you should not access the website or use any of our services.

Throughout these Terms, the terms “we”, “us” and “our” refer to Aurévé Inc. The term “you” refers to any individual or entity accessing or using the Service. Aurévé Inc. offers this website, including all information, tools, and services available from this site to you, conditioned upon your acceptance of these Terms of Service.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products & services to you .

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are atleast the age of majority in your state or province of residence, or that you are the age of majority & you have given us your consent to allow any of your minor dependents to use this site. In general, the age of majority is 18 years in most U.S. states (19 in a few jurisdictions). If you are under the age of majority, you may use our site only with the proper involvement & consent of a legal parent or guardian.

You may not use our products or site for any illegal or unauthorized purpose, nor may you, in the use of our Service, violate any laws in your jurisdiction (including but not limited to copyright, export, or consumer protection laws). You agree not to use the site to transmit any worms, viruses, or any code of a destructive nature. Any breach or violation of any of these Terms will result in an immediate termination of your right to use the Services.

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time. This means we may restrict or terminate your access to the site or services if, in our sole discretion, you violate any of these Terms or for other reasons we deem appropriate.

You understand that your content (excluding credit/debit card information), may be transferred unencrypted & involve transmissions over various networks, and may be modified to conform to technical requirements of connecting networks or devices. Credit/Debit card information is always encrypted during transfer over networks (as noted, our payment processing is PCI-compliant).

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. All intellectual property on the site (such as text, graphics, logos, images, and software) is owned or licensed by Aurévé Inc. & is protected by intellectual property laws. The headings used in this agreement are included for convenience only & will not limit or otherwise affect these Terms.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information purposes only & should not be relied upon or used as the sole basis for making decisions without consulting more primary, accurate, or timely sources of information. Any reliance on the material on this site is at your own risk .

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions (for example, product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability). We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update or clarify information in the Service or on any related website, except as required by law. No specified update or refresh date applied on the site should be taken to indicate that all information has been modified or updated.

Section 4 - Modifications to the Service & Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any 3rd party for any modification, price change, suspension, or discontinuance of the Service .

Section 5 - Products or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities & are subject to return or exchange only according to our Return Policy. Please review our Shipping & Returns Policy (available on our website) for more details on returns, exchanges, and refunds.

We have made every effort to display as accurately as possible the colors & images of our products on the site. However, we cannot guarantee that your computer or device monitor’s display of any color will be completely accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. For example, we may restrict sales in areas where we have distribution agreements or if we suspect an order is not for personal use. We also reserve the right to limit the quantities of any products or services that we offer. All descriptions of products & product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited by law.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. If you have any issues with a product, please refer to our Return Policy or contact our customer support for assistance.

International Shipping: We ship products to certain countries outside the United States. If you place an order for delivery outside of the U.S., please note that you (the buyer) are responsible for any import duties, taxes, and fees imposed by the destination country. These charges are not included in our product prices or shipping fees, and may be collected by the carrier upon delivery. We have no control over these charges & cannot predict their amount – you should check with your local customs office for information on estimated fees. Additionally, when you order internationally, you must comply with all laws & regulations of the destination country (e.g. import restrictions on certain items). Aurévé Inc. is not liable for any delays in transit, or any customs issues or additional charges (such as VAT or duties) that occur, as these are outside of our control. If a package is held or confiscated by customs or if you refuse a shipment because of customs fees, we will not be able to refund shipping charges, and our standard return/refusal policies will apply. International customers should familiarize themselves with their country’s import rules & plan accordingly.

Section 6 - Accuracy of Billing & Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions could include orders placed by or under the same customer account, the same credit/debit card, or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made. We also reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors (for instance, if we suspect an order is intended for resale & not personal use).

You agree to provide current, complete, and accurate purchase & account information for all purchases made at our store. You are responsible for promptly updating your account information as needed (including your email address, billing address, shipping address, and credit/debit card numbers/expiration dates) so that we can complete your transactions & contact you as needed. If we do not have correct or up-to-date information, this could result in delays or inability to notify you of order issues.

For more details on returns & order modifications, please review our Returns Policy (available on our site). By placing an order, you agree to that policy as well.

Section 7 - Optional Tools

We may provide you with access to 3rd-party tools or plugins on our site (for example, a live chat widget, product recommendation tool, or social media feed) which we neither monitor nor have full control over. You acknowledge & agree that we provide access to such tools “as is” & “as available” without any additional warranties, representations, or conditions of any kind & without any endorsement. We shall not at all have any liability whatsoever arising from or relating to your use of optional 3rd-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk & discretion. It is your responsibility to ensure that you are familiar with & approve the terms on which such tools are provided by the relevant 3rd-party provider(s). We may also, in the future, offer new services and/or features through the website (including releasing new tools & resources). Such new features or services shall also be subject to these Terms of Service unless stated otherwise.

Section 8 - 3rd-Party Links

Certain content, products, or services available via; our Service may include materials from other 3rd parties. 3rd-party links on this site may direct you to external websites that are not affiliated with us. For example, our site might link to a blog post, an external sizing guide, or social media content. We are not responsible for examining or evaluating the content or accuracy of any 3rd-party websites, and we do not warrant & will not have any liability or responsibility for any 3rd-party materials or websites but our own.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content from any 3rd-party websites. Please review the 3rd party’s own terms & policies before engaging in any transaction with them. Complaints, claims, concerns, or questions regarding the 3rd-party products or services should be directed to that 3rd party in question, not to Aurévé Inc.

Section 9 - User Comments, Feedback, and Other Submissions

If, at our request, you send certain specific submissions (for example, contest entries or customer testimonials) or if without a request from us you send creative ideas, suggestions, proposals, plans, or other materials (collectively, “comments”), whether online, by email, by postal mail, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium any comments that you forward unto us. We are & shall be under no obligation to (1) maintain any comments in confidence, (2) pay compensation for any comments, or (3) respond back to any comments. This means that if you send us any feedback or suggestions, we are free to use them without compensating you & without any attribution, and we can choose not to respond.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service. Users are solely responsible for all or any content that they post or submit.

You agree that your comments will not violate any rights of any 3rd-party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your comments will not contain libelous or otherwise unlawful, abusive, or obscene material, or contain any infecting viruses or other malware that could affect the operation of the Service or any related website(s). You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or 3rd parties as to the origin of any comments or content. You are solely responsible for any comments you make & their accuracy. We take no responsibilities & assume no liability for any comments posted by you or any additional 3rd-party.

Section 10 - Personal Information

Your submission of personal information through the store (for example, information provided during checkout or account creation) is governed by our Privacy Policy. Please review our Privacy Policy (above) to understand how we collect, use, and protect your personal information.

Section 11 - Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions (as noted in Section 3) that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors, inaccuracies, or omissions & to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligations to update, amend, or clarify any of the information in the Service or on any related website, except as required by law. No specified update or refresh date applied in the Service or on any related site should be taken to indicate that all information on the site has been modified or updated as of any particular date.

Section 12 - Prohibited Uses

In addition to other prohibitions set forth in these Terms or in law, you are prohibited from using the site or its content for any of the following purposes: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial/state regulations or laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or other protected class; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other malicious code that will or may be used in a way that will affect the functionality or operation of the Service, our website, or the Internet; (h) to collect or track the personal information of others without their consent; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape (i.e., engage in data mining or automated data gathering from the site without permission); (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service, our site, other websites, or the Internet .

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses or any other provision of these Terms (see Section 16 on Termination).

Section 13 - Disclaimer of Warranties; Limitation of Liability

Disclaimer of Warranties: We strive to provide a great service, but you expressly agree that your use of the site & our Service is at your sole risk. The Service & all products & services delivered to you through the Service are provided “as is” & “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied. This includes (but is not limited to) implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. For example, we do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, or that any results obtained from using the service will be accurate or reliable. To the extent permitted by law, we disclaim all warranties of any kind, except as expressly provided in writing.

Limitation of Liability: In no case shall Aurévé Inc., our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Service or any products procured through the Service. This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages.

For example, we are not at all liable for any harm that may occur due to: mistakes or omissions in any content; any unauthorized access to or use of our servers and/or any personal information that’s stored therein; any interruption or cessation of transmission to or from the Service; any bugs, viruses, or the like that may be transmitted to or through our site by any 3rd party; or any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of the Service or any content posted or transmitted via; the Service.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. For instance, in certain states or countries, you may have specific rights that cannot be lawfully waived. Therefore, to the extent such laws apply, some of the above disclaimers or limitations may not apply to you. In particular, if you are a consumer in a jurisdiction that disallows the exclusion of implied warranties or limits on applicable statutory rights, those implied warranties or rights will remain in effect & our liability will be limited to the maximum extent permitted by law. For example, because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states our liability shall be limited to the maximum extent permitted by law.

Section 14 - Indemnification

You agree to indemnify, defend & hold harmless Aurévé Inc. & our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand (including reasonable attorneys’ fees) made by any 3rd-party due to or arising out of your breach of these Terms of Service, or the documents they incorporate by reference, or your violation of any law or the rights of a 3rd-party.

In simpler terms, if your actions result in us being sued or incur costs (for example, you post content that infringes someone’s copyright & they sue us, or you violate these Terms in a way that causes harm), you agree to cover any costs, losses, or legal fees that we incur as a result.

Section 15 - Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms. Such a determination shall not affect the validity & enforceability of any other remaining provisions.

This means if one clause of these Terms is invalid or not enforceable in your jurisdiction, the rest of the Terms still remain in effect.

Section 16 - Termination

The obligations & liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. In other words, any provisions of these Terms that by their nature should survive termination (such as intellectual property rights, indemnification, warranty disclaimers, and liability limitations) will remain in effect after termination.

These Terms of Service are effective unless & until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services, or simply by ceasing to use our site. If you stop using our site, these Terms will no longer apply, except for those clauses that survive as noted.

We may terminate this agreement (and your access to the site or Services) at any time, without notice, if you fail to comply with any term or provision of these Terms, or if we suspect that you have failed to comply. If we terminate this agreement due to your breach, you will remain liable for all amounts due up to & including the date of termination, and we may deny you access to our Services (or any part thereof) accordingly.

Section 17 - Entire Agreement

These Terms of Service & any policies or operating rules posted by us on this site (or in respect to the Service) constitute the entire agreement & understanding between you & us, and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you & us (including, but not limited to, any earlier versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party. (This means that even though we wrote these terms, they will not automatically be interpreted in our favor in case of ambiguity.)

Section 18 - SMS/Mobile Message Service Terms

Mobile Messaging: By providing your phone number & opting in to our SMS or MMS marketing program (for example, by subscribing via; a form or sending a keyword to our number), you consent to receive recurring automated text messages from us (and on our behalf) at the number you provided. These messages may include order updates, account alerts, and promotional content such as specials or new product offers. Messages may be sent via; an automatic telephone dialing system or other automated system. Consent is not a condition of purchase – you are not required to agree to receive texts in order to buy products from us.

Message Frequency & Cost: The number of messages we send will vary (e.g., we might send a few messages per month, plus any one-time responses like order confirmations). Message & data rates may apply to each text message sent or received, as provided in your wireless plan (please consult your mobile carrier for any text messaging fees that may apply). We do not at all charge you for the Service, but you are responsible for all charges imposed by your carrier for text messaging. We are not liable for any extra fees charged by your mobile provider for receiving or sending SMS/MMS messages.

Opting Out: You can opt-out of the SMS service at any time. To stop receiving text messages directly from us, text the word STOP (or any other opt-out keyword that we have indicated) to the number from which you are receiving our messages. You will receive a one-time opt-out confirmation text message, and then you will not receive further messages unless you opt back in again. If you have subscribed to multiple text programs from us, you may need to send separate STOP messages for each program, as applicable. You agree that after sending a STOP message to us, you will not at all hold us liable if you receive any additional messages for a brief period while we’re processing your request. Alternatively, you may contact us via; email or our customer support team to request removal from our text list.

Help or Support: If you need assistance with our mobile messaging, you can reply HELP to any of our messages, or contact us at our support email for help. Upon receiving a HELP message, we will respond with instructions on how to use our service as well as how to unsubscribe.

Delivery & Liability: We strive to send messages promptly, but delivery is subject to effective transmission by your mobile carrier and, therefore, is not guaranteed. The wireless carriers supported by our Service are not liable for any delayed or undelivered messages. You acknowledge that depending on your mobile carrier, some messages might not be received or might be delayed. We are not liable for any delays, failure to deliver, or misdirected delivery of any SMS message, or for any errors in the content of a message. As a user, you agree that we shall not be held responsible for any damages or consequences arising from such messages (or the lack thereof), to the extent permitted by applicable law.

User Responsibilities: You represent that you are the account holder for the mobile telephone number(s) that you provide to subscribe to our text messages. If you change or deactivate your phone number, you agree to promptly notify us to prevent messages from being sent to the person who acquires your old number. You must notify us in the event of any breach of security or unauthorized use of your mobile device with respect to the Service.

We reserve the right to terminate and/or change the SMS program at any given time. We may modify these mobile messaging terms by providing notice, and your continued participation in the program after such changes constitutes your acceptance of the new terms.

Section 19 - Governing Law

These Terms of Service & any separate agreements whereby we provide you Services (such as any sales transactions) shall be governed by & construed in accordance with the laws of the State of Ohio, United States (without regard to its conflict of law principles). By using the site or buying products, you agree that any dispute or claim arising out of or relating to these Terms or your use of the Service that cannot be resolved amicably shall be resolved in Ohio, under Ohio law.

If you reside outside of the U.S., please note that you are voluntarily choosing to access the site & purchase products subject to U.S. (and specifically Ohio) law. Nothing in these Terms affects your rights under any mandatory consumer protection laws that apply to you.

Section 20 - Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page (i.e., the page you are reading now). We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates & changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes. If we make material changes to these Terms, we may provide a notice (such as a banner on our site or an email notification), but it remains your responsibility to stay informed of the current Terms.

Section 21 - Contact Information

Questions or concerns regarding the Terms of Service should be sent to us directly at [support@aureveinc.com]. You may also contact us by mail at: Aurévé Inc., Cincinnati, Ohio, United States.

By using our site or purchasing from us, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree, please refrain from using the site or our services. Thank you for shopping with Aurévé Inc.! Your satisfaction & understanding are important to us, and we hope you have a great experience with our store.